Account summary
Most bills open with a summary showing total billed, payments made, adjustments, and balance due. The balance due is what the hospital wants — but verify it against your EOB first.
Service charges
Lists charges for each service. On a summary bill this is a category total. On an itemized bill it shows individual line items with dates, codes, and prices.
Insurance adjustments
Shows what the insurer paid and any contractual adjustments — the difference between list price and the negotiated rate. You owe the negotiated rate less what the insurer paid.
Contractual adjustmentThis is a discount the hospital agreed to accept from your insurer — not a payment. Make sure adjustments are correctly applied before you pay.
Patient responsibility
What remains after insurance payment and adjustments. Compare this with your EOB — if they differ, ask the billing department to explain.
General information only. Not legal or medical advice.